Complaint Line: 833–727–8900 Welcome to DD Ombuds!

 The Office of the Developmental Disabilities Ombuds (DD Ombuds) is a private, independent office focused on improving the lives of persons with developmental disabilities in Washington State.

The team is comprised of staff experienced in serving the needs of people with developmental disabilities. The Ombuds have offices in Seattle, Spokane and Olympia.

Other activities:

  • Provide information
  • Investigate complaints
  • Monitor procedures
  • Review facilities and residences
  • Conduct investigations
  • Recommend changes
  • Write reports

The mission of the DD Ombuds is to inform the Legislature’s work to ensure safe, quality DD services and improve the lives of people with developmental disabilities.


Man with Down syndrome types on keyboard in office


Latest News

DD Ombuds meet Superintendent of Public Instruction

September 24, 2018

This historic Olympia building, now the Office of the Superintendent of Public Instruction, was once Washington’s capitol and housed the State Legislature. The DD Ombuds and other DD Advocates met here recently with Assistant Superintendent Glenna Gallo. The DD Ombuds asked about reduction of restraint use for students in special education. The DD Ombuds also

You have rights!

September 24, 2018

When you have a problem with the services you are receiving from DDA, often the first person to call or email is your DDA Case Manager. They may not respond immediately, but you can expect them to call or email you back within a day or two. Keep speaking up about your problem until it

Access to the Community

September 13, 2018

People with developmental disabilities enjoy going out into the community and participating in activities just like everybody else. With the summer coming to an end we are going to highlight a few stories we heard from community members about how they used Community Guide and Engagement along with other DDA services to enjoy summer fun!

Left at the Hospital

August 24, 2018

“After I was admitted to the hospital, my service provider said they would no longer serve me. Now I have no place to live!” DD Ombuds receives complaints from hospitals around the state for situations such as this. It is a big problem, not just in Washington, but around the country. For more info, check

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