Complaint Line: 833–727–8900 Welcome to DD Ombuds!

 The Office of the Developmental Disabilities Ombuds (DD Ombuds) is a private, independent office focused on improving the lives of persons with developmental disabilities in Washington State.

The team is comprised of staff experienced in serving the needs of people with developmental disabilities. The Ombuds have offices in Seattle, Spokane and Olympia.

Other activities:

  • Provide information
  • Investigate complaints
  • Monitor procedures
  • Review facilities and residences
  • Conduct investigations
  • Recommend changes
  • Write reports

The mission of the DD Ombuds is to inform the Legislature’s work to ensure safe, quality DD services and improve the lives of people with developmental disabilities.


Man with Down syndrome types on keyboard in office


Latest News

Thank you for naming me an Ally.

September 3, 2019

On August 20, 2019, Allies in Advocacy named Betty Schwieterman, State Developmental Disabilities Ombuds, their “Ally of the Year.” Betty accepted the award and addressed the audience. “Thank you for naming me an ally – it means the world to me. I am so grateful to be recognized by such a powerful group of advocates.

Reminder: You can file a complaint by phone or online!

August 5, 2019

The DD Ombuds staff can help resolve complaints about services. It is the goal of the DD Ombuds to work with people with developmental disabilities to resolve their complaints at the lowest possible level. All communications about complaints are confidential. You can make complaints to the DD Ombuds over the phone or online. More information

DD Ombuds interview with Informing Families

July 11, 2019

Informing Families, a resource provided by the Washington State Developmental Disabilities Council, offers trusted news and information to empower individuals and families to be active participants in planning and building a network of support and opportunities. The Office of Developmental Disabilities Ombuds recently did a livestream interview with Informing Families to tell people about our

Community Summit- Advocacy through Art

July 2, 2019

The 2019 Community Summit in Washington State took place this past June. This year the Summit had a focus on art and entertainment. People discussed how to advocate through video, music, social media and other avenues. The keynote speaker Caelynn Lea kicked off the Summit by talking about being a musician with a disability and

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