Complaint Line: 833–727–8900 Welcome to DD Ombuds!

 The Office of the Developmental Disabilities Ombuds (DD Ombuds) is a private, independent office focused on improving the lives of persons with developmental disabilities in Washington State.

The team is comprised of staff experienced in serving the needs of people with developmental disabilities. The Ombuds have offices in Seattle, Spokane and Olympia.

Other activities:

  • Provide information
  • Investigate complaints
  • Monitor procedures
  • Review facilities and residences
  • Conduct investigations
  • Recommend changes
  • Write reports

The mission of the DD Ombuds is to inform the Legislature’s work to ensure safe, quality DD services and improve the lives of people with developmental disabilities.


Man with Down syndrome types on keyboard in office


Latest News

The DD Ombuds learn from Shirley Paceley and Linda Sandman

November 10, 2018

Recently the DD Ombuds had the opportunity to attend a class led by Shirley Paceley and Linda Sandman about trauma informed advocacy. What is “trauma informed advocacy”? Well, many individuals with intellectual and developmental disabilities will experience some form of trauma in their lives. This could be abuse, neglect, or exploitation, and it can come

Ombuds meet at National Consumer Voices Conference

October 26, 2018

Ombuds from across the country met at the National Consumer Voices Conference last week, where long-term care resident Penny Shaw told conference-goers she learned her unstoppable advocacy skills from the disability rights movement. Quoting former President Obama, she said, “We are the change we seek,” and encouraged everyone to speak up for the rights of

Some of us have been taught that we shouldn’t complain.

October 19, 2018

We may fear that speaking up will hurt someone’s feelings. The DD Ombuds works by your side to resolve complaints, and we keep what you share with us confidential. If you are afraid to complain, the DD Ombuds wants to hear from you. Fill out our online complaint form here:

Understanding Residential Options

October 12, 2018

When someone is looking for a place to live it is important to have all the details about your options in order to make an informed choice. In Washington State we have different options people can choose from when it comes to residential settings to receive support in. The options include: Supported Living Agencies, State

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