Our Job

We work to improve the lives of people with developmental disabilities by providing these services:

Information and Referral

If you need support, but don’t know where to go, the DD Ombuds will try to provide resources to point you in the right direction.

Complaint Resolution

We work with individuals with developmental disabilities, families, or legal representatives to try and resolve complaints about services.


We regularly visit locations where individuals are receiving services, such as private and state-run supported living, institutions, group homes, private residences, and even employment or recreation.

Improving Systems

We make recommendations to service providers, the State and the Legislature on how to improve services.

Having a problem with your DD Ombuds services?

If you are denied, and/or not satisfied with the DD Ombuds services, you can send us an email, or call us at 833.727.8900 to request a copy of our Grievance Procedure.